Frequently Asked Questions

How to Make an Account

Simple! Follow the steps and put in your email, phone number and create a password! Once you make your account you can add your address and profile picture.

How long does it take to ship?

If you live in the United States, it takes 3-5 shipping weekdays. We do not work on weekends. If you live outside the US it will take 2-4 weeks depending how far you are!

My Wishlist wont show up

To keep your products in your wishlist, you would need to have an account, so make sure you are signed in before hearting any of our products :)

Will my candle break in the mail?

We package our candles very carefully in layers of protective wrap so they will have a safe and painless journey to your home. If they do break in the mail, we will send you a new one free of charge! just email us at Candlewiccans@gmail.com